Parts and Service Requests at High Score Heaven
At High Score Heaven, we are committed to ensuring that your gaming experience remains seamless and enjoyable. Our dedicated Parts and Service Department is always ready to assist you with any inquiries or concerns you may have. To request parts or service, please follow the steps below:
Step 1: Compose an email detailing your request
Please include the following information in your email to help us better understand your needs:
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Your full name
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Contact information (email and phone number)
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Product name, model, or serial number
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A clear description of the issue or part required
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Any relevant photos or videos of the issue
Step 2: Send your email to our Parts and Service Department
Email us at support@highscoreheaven.com with your detailed request. Our team will review your message and respond as quickly as possible.
Step 3: Await our response and further instructions
Our Parts and Service Department strives to address your concerns in a timely manner. We will reach out to you via email with further instructions, an estimated timeline for resolution, and, if applicable, a quote for the required parts or service.
Step 4: Approve and proceed with the requested service
Once you have reviewed our response, please confirm your acceptance of the proposed solution. We will then proceed with processing your request and keep you updated on the progress.
We appreciate your patience and understanding during this process. At High Score Heaven, we are committed to providing exceptional customer service and ensuring your satisfaction.
For any additional questions or concerns, please don’t hesitate to reach out to us. You can reach our service and part department at: support@highscoreheaven.com or use the the contact form below.