Terms and Conditions of Sale
These Terms and Conditions of Sale are applicable to all purchases made from High Score Heaven. By making any purchase through the High Score Heaven, website or store locations, the Purchaser (Buyer) agrees to the following terms:
One Year Limited Warranty
Our One Year Limited Warranty covers telephone diagnosis, repair, and replacement of defective parts for new and refurbished products for up to one year after the date of receipt. The warranty also includes labor for the first service call within the initial 30 days after receiving the machine. It does not cover abuse or misuse or any item moved or repaired without authorization. Exclusions apply to pinball machines and arcades made prior to 1990, non-residential settings, rental properties, and items noted “as is” in the product description. Coin-mechanisms are not included and are not covered by the warranty.
Product Set-Up
Some items on our website require assembly. Customers are responsible for proper setup, and we cannot be held responsible for any damage resulting from improper setup. If setup is provided by High Score Heaven or its authorized representatives, we assume no responsibility for damage to the item or the premises.
Delivery Times
Delivery times are not guaranteed, and estimates are subject to change based on payment method, product availability, and shipping companies’ turnaround times. The customer’s shipping address must be accessible by an 18-wheeler semi-truck. Inaccessibility may result in additional charges paid by the customer.
Product Inspection:
Customers are advised to unpack items upon receipt and inspect for damage in the presence of the shipper. Any damage should be noted on the shipper’s paperwork, and High Score Heaven should be contacted immediately to make a report.
Drop-shipping and Consignment
High Score Heaven reserves the right to furnish products directly from third parties. Attempts to contact these sources will result in a final sale with no warranty (as-is).
Prices
Published prices and quotations may change without notice. Written quotations expire automatically 24 hours from the date issued. All prices and quotations are subject to adjustment based on various factors.
Returns and Cancellations
Orders must be canceled in writing within 30 days of purchase to receive a full refund. Cancellations and authorized returns are subject to up to 25% restocking fees and the cost of shipping and return shipping.
Legal Fees
High Score Heaven has the right to collect reasonable costs and expenses incurred in collecting sums owed by the Purchaser, including reasonable attorney’s fees.
AGREEMENT TO TERMS
The Purchaser (Buyer) confirms having read and agreed to all terms, conditions, and store policies outlined in this document. This agreement and all transactions shall be governed by the laws of the State we are operating in.
If you have any questions, feel free to Contact us at: support@highscoreheaven.com