Kindly review our Frequently Asked Questions (FAQ) section prior to reaching out to us with any inquiries.

We presently offer machine sales and shipping to customers worldwide.

We welcome various payment methods for your purchases, including major credit cards, cash in person, checks, and bank wire transfers.

After an order is shipped, the transit times depend on the chosen delivery type and the destination. Curbside deliveries usually take 3 to 6 business days, while inside deliveries may take 2-3 weeks, with potential variations for remote locations. Customers receive tracking details once the pinball is shipped.

We have a widespread network of technicians nationwide who conduct service calls to our customers’ homes. For assistance, please contact us at service@highscoreheaven.com, including your invoice number, and we’ll connect you with a local technician.

All our refurbished pinball machines undergo a thorough shopped-out process, involving cleaning and waxing playfields, replacing rubbers and bulbs, and addressing cabinet touch-ups as needed. These machines are meticulously play-tested to ensure optimal functionality. Our high-end restorations take restoration to a new level. Cabinets are sanded down to bare wood, receiving new artwork, coin doors, and legs for a brand-new appearance. A clear-coated playfield is installed for enhanced durability, along with new plastics and ramps. The result is a machine surpassing its original state. High-end restorations typically take 2-3 months and undergo extensive testing to guarantee peak performance.

We currently do not sell parts. You can find links to parts websites at PARTS.

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